No, many clients are not home at the time of cleanings. If you are not going to be home at the time of cleaning, we must have access to your home to provide service. There are three available options:
Option # 1)
You may provide us with a key which is stored in our key safe.
Option # 2)You may leave a key at a designated and accessible place. However, we are not responsible for keys left in unsecured areas.
Option # 3) You may meet the team at your home. However, we only guarantee the team’s arrival time for the first appointment of the day.
If not the first appointment, you will have the choice of two arrival windows: between 10:00am and 1:00pm or between 12:00pm and 3:00pm.