 |
Page Title
You agree to the terms and conditions set forth below by Murrayhill Maids, LLC should you choose to use their service. You have read, fully understand, and will comply to all of the terms and conditions located in the agreement below. You also understand that updates to terms and conditions may change over time and that you will abide by all changes to this agreement.
Service Agreement
1) There is NO TERM to this agreement. Either party can cancel at anytime.
2) Client will be provided a general list of items that will be cleaned and what is considered extra.
3) Client agrees to pay at the time of service or ealier. See opposite side for fees.
4) Any changes to your scheduled appointment or special instructions must be provided to Murrayhill Maids with 24
hours notice prior to the scheduled cleaning day.
5) Murrayhill Maids will do their best to accommodate your schedule, however we are unable to guarantee any specific time.
6) If a client needs to change a cleaning day or time, we will do our best to be flexible.
7) For safety reasons, Murrayhill Maids will not operate during severe weather conditions.
8) Murryhill Maids makes every effort to not break any of your items, however accidents can occur. Identical replacement
is always attempted but cannot be guaranteed. We recommend that all irreplaceable items NOT be cleaned by our crew
members. Murrayhill Maids may request proof of damage and request an inpection of the damaged item.
9) Murrayhill Maids MUST be notified within 48 hours of service if damage is discovered. Murrayhill Maids cannot be
held liable for damage if you report it after the 48-hour notification period.
10) Murrayhill Maids MUST be notified within 24 hours of service if a client is not satisfied with the service.
11) Although the Murrayhill Maids would prefer to use our own cleaning products, we are no responsible for damages
caused by cleaning products or equipment provided to us by the client.
12) Murrayhill Maids will not be held accountable for damages caused by faulty equipment or appliances owned by the client.
13) Murrayhill Maids is not responsible for damage due to faulty and/or improper installation of any items.
14) Murrayhill Maids is not responsible for damage caused by faulty electrical outlets.
15) Murrayhill Maids is not responsible for damage caused by incorrect sealing to granite, marble, or wood floor surfaces.
All surfaces are assumed sealed and ready to clean without causing any harm.
16) For safety reasons, Murrayhill Maids employees are prohibited from moving any objects that weigh over 25lbs.
17) Murrayhill Maids reserves the right to change this service agreement at any time.
18) Murrayhill Maids reserves the right to reevaluate rates at any time.
19) Murrayhill Maids may cancel appointments or services at any time for any reason.
20) This quote expires after 30 days from the received date.
Additonal Charges
1) The client will pay a fee of $25.00 for any non sufficient funded checks.
2) Skipping a regularly scheduled appointment may cause an increase in the next service fee.
3) There is a lockout fee of $45.00. Please realize that it does cost money to send cleaners to your home.
4) There is a 3% service charge for using a credit card. This fee goes directly to the credit card company.
Mon-Fri 9am-5pm
(503) 209-1342
Bonded & Insured
 |
